Last updated: 21 MAY 2023
At JomCamping, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our campsite booking app. We are committed to ensuring that your personal information is protected and handled responsibly.
Information We Collect:
1. Personal Information: When you sign up for a JomCamping account, we collect information such as your name, email address, and phone number to create and manage your account.
2. Campsite Preferences: We may collect information about your camping preferences, including location, dates, amenities, and accommodation types, to provide personalized recommendations and improve our services.
3. Communications: We may collect information from your interactions with our customer support team, including emails, chats, or phone calls, to assist with resolving any inquiries or issues you may have.
How We Use Your Information:
1. Personalization: We use your information to personalize and enhance your experience with JomCamping, providing you with relevant campsite recommendations, promotions, and updates.
2. Booking and Reservation Management: We use your information to facilitate the booking and reservation process, including confirming your reservations, sending booking notifications, and providing customer support.
3. Communication: We may use your contact information to communicate with you regarding important updates, promotions, or changes to our services. You can manage your communication preferences through your account settings.
4. Service Improvement: We analyze user behavior and preferences to improve our app's functionality, user interface, and overall user experience.
How We Protect Your Information:
1. Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
2. Third-Party Service Providers: We may use trusted third-party service providers to assist us in operating our app and delivering services. These providers are bound by strict confidentiality agreements and only process your personal information in accordance with our instructions.
Information Sharing and Disclosure:
1. Campsite Owners: When you make a reservation through JomCamping, we may share your personal information with the campsite owner to facilitate your booking.
2. Legal Requirements: We may disclose your personal information if required by law, legal process, or governmental request to protect the rights, property, or safety of JomCamping, its users, or others.
Your Privacy Choices:
1. Account Settings: You can review and update your personal information through your JomCamping account settings.
2. Communication Preferences: You can manage your communication preferences through your account settings or by contacting our customer support team.
Updates to this Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this Policy regularly for any updates.
By using the JomCamping app, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.